Pinehurst Toyota

Reviews about Pinehurst Toyota

• Brittany Raynor

  Mar, 24 2018
  ★ ☆ ☆ ☆ ☆
  Unfortunately, I have to give at least 1 star to leave a review. My minivan had a recall that this dealership had to fix. Great. They said it'd only be a 24 hour ordeal. Great. Until it wasn't so great. The 1 day fix turned into them keeping my vehicle for over two weeks. No kidding. Turns out whatever they were trying to fix turned into more problems that they didn't inform us of unless we called asking for the status and what was going on. I finally get my vehicle back to find that the sunroof no longer works and the interior lights no longer work. Pinehurst Toyota acknowledged that this was their fault, but REFUSE to fix it. Absolutely ridiculous customer service. They picked my vehicle back up today for other incomplete problems and the vehicle they bring me can't even fit my 4 kids, wreaks of the smell of cigarettes, and has a low tire pressure warning. We will never, ever be using this place again; even if the services were free.

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